Thank you for your purchase!
We appreciate your business and hope that you enjoy your new outdoor shower. Below please find important care and use information for your new surfboard shower so that you can fully enjoy your purchase, as well as information about Strand Boards® limited warranty.
PROPER CARE & USE
Proper care of the product, including its shower and stainless steel components, is required to fully enjoy your new outdoor shower. While we strive to provide a high-quality product that you will enjoy for years to come, it is still susceptible to normal wear and tear caused by the natural elements, the quality of water in your area, and the use of the shower. Please observe the following to get the most out of your shower: It is imperative to winterize the shower in cold weather. Just like any outside water faucets and hose bibs, they are susceptible to freeze damage if not properly maintained. A cut-off valve should be installed in the water line in freezing climates so that the unit can be drained and blown out with compressed air. Bring the shower inside during extreme weather/seasons; not doing so in a timely manner may result in damage or freeze. When you do so, please remove the entire shower unit and store it indoors. In warmer climates, please use caution to prevent burns to skin from scalding water. Water is stored in the body of most shower units and water lines when not in use, and although the finish of the shower unit has minimal solar gain, that water can reach more than 110 degrees, which can result in minor burns to delicate skin tissue. Please be aware that pinhole leaks that may develop over time in any copper plumbing, rusting and/or pitting on chrome components. The shower must be properly installed and maintained, and should not be modified without authorization by Strand Boards, or else you risk damaging the components. Do not leave the shower unattended with minors.
Strand Boards’ warranty will cover all exterior plumbing components that are part of the surfboard shower for a period of one (1) year from the date of purchase. Strand Boards will replace or repair at its own discretion any manufactured or supplied plumbing component found to be defective in its manufacture and if conditions are met at no cost to you. Strand Boards will bear the cost of any shipping fees associated with the return or replacement of merchandise covered by this warranty. Other than the warranty provided herein, Strand Boards makes no other warranties, express or implied. Wear and tear is normal and expected on the surfboard and components. We are not responsible for the shower as a result of natural exposure to environmental effects or shower users, including any damage or natural wear/tear. If any damage is incurred by any users, it is solely up to the purchaser to repair and replace parts of the shower and its plumbing. The warranty further does not include damage from freight carriers, faulty installation, failure to comply with any cleaning and maintenance instructions included with the shower, and freeze damage or other climate-related issues, and will become void if you do not adhere to the care and use guidelines above, or if the surfboard or its components is damaged from misuse by users. The warranty does not cover the surfboard itself. Please be aware that the original colors on the surfboard may fade or change over time, depending on several factors, including, but not limited to, exposure to the natural outdoor elements, where the surfboard shower is installed and how it is maintained. For example, certain lighter colors may darken over time. Strand Boards is not responsible for these natural color changes, and such changes are not covered by any warranty. Strand Boards’ sole liability, and purchaser’s sole remedy, for breach of the foregoing warranty, is repair or replacement of the allegedly defective plumbing component at no cost to the purchaser. In no event shall Strand Boards be liable for any direct, indirect, special, punitive, or consequential damages arising out of or related to the use or misuse of this product.
DELIVERY & ACCEPTANCE
Please examine your outdoor shower when you receive it. If you have any concerns or questions about your surfboard shower, please notify us within three (3) days from the date of delivery. After three (3) days Strand Boards will only be responsible for the one-year warranty described herein. Items ship ready to connect to a waterline. Care instructions and mounting directions will be provided with the delivery of the shower, but some modifications and/or customization may be required, given each handmade product’s unique features. By accepting delivery of this product, you agree to release Strand Boards, and Strand Boards explicitly disclaims responsibility, for any claims, allegations, demands, actions, liabilities, costs, losses, damages and expenses (including, without limitation, reasonable attorneys’ fees and expenses) (collectively, the “Claims”) for personal injury or property damage arising out of the installation or use of the surfboard shower, including but not limited to excessive heat on the surfboard or its components caused by the environment or the failure to use caution when operating the shower unit(s). Further, Strand Boards is not responsible for compliance with local city and building codes. It is solely up to the purchaser to determine these rules and comply with them. All our items are handmade and hand-painted; thus, no two items are alike and therefore, may vary. This includes the logo not being perfectly straight as it is placed by hand. If the purchaser chooses to customize the surfboard or its components in any way, the board will be rendered unreturnable. If you wish to provide your own logo or other marks for Strand Boards to place on your outdoor shower, you represent and warrant that such mark does not infringe or misappropriate any intellectual property right of any third party. You agree to defend, indemnify and hold Strand Boards, and its officers, directors, affiliates, employees, representatives, and agents (Strand Boards Parties) harmless against any Claims related to such a claim by a third party. You further agree to defend, indemnify, and hold harmless the Strand Boards Parties against any Claims to the extent arising from or related to the use of the product. The purchaser may not reproduce, modify, adapt, or distribute our product, items, or manuals in any shape or form. All rights reserved. Patent Pending. Please acknowledge your agreement to the above terms by signing and returning this document.
Thank you so much for your purchase and for supporting a small business!